FREE SHIPPING OVER $150
0

Your Cart is Empty

F.A.Q.

DO YOU SHIP TO MY COUNTRY?

We do ship to your country! The price will be calculated automatically at the checkout page depending on the weight and location of where it will be shipped. We suggest you to take air shipping for faster delivery. If you take surface shipping it will take 4-8 weeks, whereas air is around 1-2 weeks. 

There’s also Express methods which will take 1-3 business days. You can see the different rates of each at checkout. Just add what you want to your cart and then follow the steps to complete the order. After entering all your information, you will be able to see the different rates for your order.

SHIPPING CONDITION & PROCESSING TIME

Allow up to 1-3 business days to process your order. Please be advised, receiving a “purchase order” via email indicating the items selected, does NOT guarantee all items will be in stock. We will notify you by email when your package is processed at the postal service. Note that in certain cases, multiple items may ship separately. However, no additional shipping fees will be applied. 

Canada/United States orders delay:
  • Air: 3-5 business days
  • Expedited: 3 business days
  • Express: 1-2 business days
International order delay:
  • Air: usually take 3-10 business days
  • Surface: 4-8 weeks
  • Express: 3-5 business days

WILL I PAY CUSTOM FEES?

We are shipping all our orders with Canada Post due to their great pricing and efficacity. What’s good with Canada Post is there have great relationship with pretty much every single country in the world to remove the regular brokage and reduce the custom fee.

 If you order from Canada, only your states taxes will be charged.
 If you order from United States, you won’t have any custom fees or taxes to pay for order below $800.
 For other countries, the custom fee will depend on the value of the package and the item bought. Please refer to the custom of your country for further approximation of the cost.For example, if I was to purchase items from the UK to be shipped into Canada, I would have to pay custom fees as well.
We are shipping all our orders with Canada Post due to their great pricing and efficacity. What’s good with Canada Post is there have great relationship with pretty much every single country in the world to remove the regular brokage and reduce the custom fee. 

- If you order from Canada, only your province taxes will be charged.
- If you order from United States, you won’t have any custom fees or taxes to pay for order below $800. 
- For other countries, the custom fee will depend on the value of the package and the item bought. Please refer to the custom of your country for further approximation of the cost.For example, if I was to purchase items from the UK to be shipped into Canada, I would have to pay custom fees as well.

WHAT'S MY ORDER STATUS?

You can check your order's status by logging in to your account at  https://www.rise.ca/page/account/ 
If you checkout as a guest, please email us below this FAQs section or contact us on Facebook Messenger.

Accordion Title 1

Accordion Title 1

Accordion Title 1

News & Updates

Sign up to get the latest on sales, new releases and more …