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Black Friday Terms

Black Friday is  Rise’s biggest promotion of the year. It will run from Friday the 25 th  to  Tuesday the 29 th . We reserve the right to extend or shorten this period of sale.  

  Any orders placed prior to the beginning of the Black Friday  campaign will not be subject to further discounts.  

  During this period , a higher number of transactions are processed and lead to a many   inventory changes.   W e won’t be able to make changes  in any   orders in terms of items. If you forgot an item, place another order.  

If you need to make changes regarding the shipping address, contact us  promptly  at  support@rise.ca  with your order number  as we will be processing orders  fast and your order might be dispatched before we can apply any changes.  


  Processing Time  

  Due to the high volume of orders, it can take up to 7 business days to process your order s. However, we will do our best to dispatch any orders within 3 business days.  

  Shipping delay after the processing time will depend of the shipping method selected at checkout.  


Estimated shipping time per shipping method   

  Canada/United States orders delay:  

  • Air: 3-5 business days  
  • Expedited: 3 business days  
  • Express: 1-3 business days  
  • DHL: 1-2 business days  

  International order delay:  

  • Air: usually take 3-10 business days  
  • Surface: 4-8 weeks  
  • Express: ~ 1 week  
  • DHL: 1-3 business days  


Product availability  

We do not guarantee the product you order will be available as we will get an high volume of orders.  O ur inventory  is   pretty accurate. We will email you if the product you ordered is not available and  provide to you an   estimated restock date/shipment date. Usually we restock items within 2-3 weeks.   


Final Sale  items    

All items marked as Final  S ale can not  be  e xchanged or refunded as we won’t restock them.   

The quality of these products respect   Rise’s standard s , we are just making place on the shelves for upcoming  releases.  

Items on  F inal  S ale will be marked accordingly on their respective page.  


Thank you.

  Happy shopping from all the Rise Team!